Club Vote Count Privacy Policy

Your privacy is important to Club Vote Count. We respect your privacy and are committed to protecting your personal information.

If you do not provide us with the information that we request, then we may not be able to provide you with our products and services.

What is personal information?

Personal information is information or an opinion, whether true or not, and whether recorded in material form or not, about an individual whose identity is reasonably apparent, or can be reasonably ascertained, from the information or opinion. Examples can include your name, postal address, telephone number and email address.

We collect personal information to properly and efficiently carry out our respective functions, including to provide you with your requested products and services, and to facilitate the provision of marketing and promotion services that may be of interest to you.

The personal information collected and held about you by Club Vote Count will vary depending on the circumstances of collection and may include, but is not limited to, the following:

  • your name, email address,
  • details of cricket programs you have participated in and the organisations you have participated with;
  • other information provided voluntarily by you, for example in response to surveys or competitions.

Providing information

If you do not provide some or all of the information that we request from you, this may affect our ability to communicate with you or provide the requested products or services.

If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be collected, used and disclosed as set out in this Privacy Policy and that you are authorised to disclose it to us, and to consent to its use on their behalf, before doing so.

Information storage and protection

We store information in different ways, including in paper and electronic form. When your information is provided to us, the information may be combined or linked with other information held about you.

Security of personal information is important to us. We have taken steps to protect the information we hold from misuse, loss, unauthorised access, modification or disclosure. Some of the security measures we use include strict confidentiality requirements of our respective employees, volunteers, service providers, security measures for system access and security measures for our website.

How do we use your personal information?

Club Vote Count may use your personal information for the primary purpose for which it was collected and secondary purposes related to the primary purpose. Such primary and secondary purposes may include, without limitation, use of your personal information to:

  • Process payment and deal with any permitted refunds or exchanges;
  • Provide the services and/or communications you request from us;
  • Inform you of important event-related information, for example time or event changes
  • Carry out market research and surveys;
  • Track and analyse activity on our websites;
  • Understand and respect your preferences and to provide details of relevant offers and opportunities where you have agreed to receive them;
  • Display player names and votes received in a public leaderboard. Leaderboards can be marked for public / private access and players may opt to remain anonymous in public views.
  • Verify your identity;
  • Administer and manage our respective websites and provide you with access to those websites;
  • Keep you informed of news and information relating to sports, including by distributing newsletters, publications and other communication via various mediums;
  • Research and develop new products, services and merchandise relating to sports and award nights.

When do we disclose your personal information?

We will not disclose personal information other than through normal use of the service, therefore any award/event leaderboards published by your organisations administrators. Such personal information is limited to that which makes the disclosure effective.

Our service providers are not authorised by us to use or disclose your personal information except as necessary to perform services on our behalf or to comply with legislation.

Direct marketing

We will use non-sensitive personal information to provide better services and for marketing purposes.

If you do not wish to receive e-mail, SMS or posted offers from us, you may opt-out by advising us at any time that you do not wish to receive e-mail, SMS or posted offers.

Other disclosures

In addition, we may also disclose personal information:

  • with your express or implied consent;
  • when required or authorised by law;
  • to an enforcement body when reasonably necessary; or
  • to lessen or prevent a threat to an individual or public health or safety.

How can you access the personal information we hold about you?

Subject to some exceptions provided by law, you have the right to access your personal information.

For security purposes, if you would like to access personal information that we hold about you, we require you to put your request in writing. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

We will not charge you for lodging a request to access your personal information, but we may charge you for our reasonable costs in supplying you with access to this information.


You can easily unsubscribe from our communications at any time by contacting us using the contact details specified in this Privacy Policy, accessing Preferences in your user profile or by following the instructions contained in an e-mail. It may take some time to effect an opt-out or an unsubscribe so you may still receive communications from us for several weeks after your request is received.

Contacting Us

If you would like to access the personal information that Club Vote Count holds about you, have any questions in relation to this Privacy Policy or have a complaint, you can contact us using the contact details specified below.

Club Vote Count takes all privacy complaints seriously and will investigate your complaint in a confidential manner. You will be informed of the outcome of the investigation within a reasonable period of time.

You can contact Club Vote Count by emailing

If we are unable to resolve your complaint or you are unhappy with the outcome, you can contact the Office of Australian Information Commissioner via its enquiries line 1300 363 992 or website to lodge a complaint.

Changes to this Privacy Policy

From time to time, we may need to change this Privacy Policy to reflect our changing business practices. We will notify you of any amendments by posting an updated version of this Privacy Policy on our website ( This Privacy Policy was last updated on 30th September 2021.

Rights under the UK Data Protection Act 2018 and General Data Protection Regulation (GDPR)

This section only applies to you if you are using our website(s) or interacting with Cricket Australia from the UK or European Union or otherwise benefit from rights as a data subject under the UK Data Protection Act 2018 (GDPR).

Please note for the purposes of this Privacy Policy Club Vote Count is the data controller and is responsible for your personal information collected in connection with this Privacy Policy.

If you wish to exercise any of the rights set out below, please contact us on the details below:

  • Emailing:

If this section applies to you, you may have certain additional rights in relation to our handling of your personal information, including the following rights:

  • to request access to your personal information
  • to correct your personal information
  • to erase your personal information
  • to restrict the processing of your personal information;
  • to transfer your personal information;
  • to object to the processing of personal information;
  • to withdraw consent;
  • to obtain a copy of personal information safeguards used for transfers outside your jurisdiction; and
  • to lodge a complaint with your local supervisory authority.

No Fee Usually Required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

If you wish to access any of these rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to refuse to provide this additional information if your request is manifestly unfounded or excessive.

Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.

We may not always be able to address your request fully, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

We will take steps to ensure that prior to profiling your information for a legitimate interest, that our legitimate interest is not overridden by your own interests or fundamental rights and freedoms. A legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. If you are a data subject with rights under the GDPR you may have rights to object to us profiling your personal information.

Right to access, correction or erasure of personal information

You have a right to request access to the personal information that we hold on you. You also have the right to request that we correct any inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it. You can also request that we erase your personal information in limited circumstances where:

  • it is no longer needed for the purposes for which it was collected; or
  • you have withdrawn your consent (where the data processing was based on consent); or
  • following a successful exercise of the right to object (see right to object below); or
  • it has been processed unlawfully.

We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:

  • for compliance with a legal obligation; or
  • for the establishment, exercise or defence of legal claims.

Right to restrict the processing of your personal information

You can ask us to restrict your personal information, but only where:

  • it's accuracy is contested, to allow us to verify its accuracy; or
  • the processing is unlawful, but you do not want it erased; or
  • it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
  • it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or

We can continue to use your personal information following a request for restriction, where:

  • we have your consent; or
  • to establish, exercise or defend legal claims; or
  • to protect the rights of another natural or legal person.

Right to transfer your personal information

You can ask us to provide your personal information to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:

  • the processing is based on your consent or on the performance of a contract with you; and
  • the processing is carried out by automated means.

Right to object to the processing of your personal information

You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.

If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

Right to withdraw consent

Where we have collected your personal information via consent, you have the right to withdraw consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Right to lodge a complaint with your local supervisory authority

You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information.

We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.